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    Unlimited IT Support

    We’ll provide you with an Award Winning Fully Managed IT Support service and we’ll deal with your business critical IT issues immediately across Johannesburg & surrounding areas.

    We’re a trusted and accredited IT support services provider based in Joahnnesburg, providing outsourced IT support services and technology solutions to businesses across Johannesburg and surrounding areas.

    IT always promises to make your working life more efficient. It doesn’t always deliver. The moment a little IT grit gets in the gears of your smooth running business machine things can start to grind.

    We can change that. We can keep the grit from the machine – acting as an outsourced IT support department that supports your whole organisation – or supporting your IT department while it does the same.

    We will advise on strategy, consider which technologies and cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT.

    We’ll make you more resilient and more flexible by making sure everything runs smoothly.

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    TAMCAN IT is your Partner to business across Johannesburg.

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    With the ever increasing importance that IT plays making sure that you choose the right IT support partner is key to your success.

    We can either be your IT department, supporting your whole organisation, or we can act as IT support to your IT department. Our business is IT, we can advise on strategy, technologies and solutions that are deployed across our diverse client base. Tamcan IT can complement what is already being delivered within the IT function, scale up for projects, holiday or prolonged leave cover and scale down when workloads permit.

    We have taken an ever greater responsibility for the IT support platform for larger organisations, because in many cases their management teams want to concentrate on the business and not the day to day running of IT systems.

    Many organisations suffer peaks and troughs as IT staff come and go, through career development and technology changes. This can present challenges to the business as IT strategy can become misaligned and skills gaps can undermine reliability. Businesses can also become extremely reliant on single individuals, without any backup should that person leave or become unavailable during a critical time.

    An outsourced solution from Tamcan IT resolves these problems for many organisations.

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    Why? 

    We cater for companies small to medium SME's. If you are a 3 - 5 user company, still needing Full IT Support, dont worry, as we also cater for you.

    We take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across Johannesburg.

    You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of industry leading IT Solutions with a support contact.

    What you will get from a fully managed IT Support Service that adds value to your business.

    1. A FREE IT Audit
    2. Unlimited telephonic and remote support
    3. Pro-Active Network Monitoring
    4. Reactive and Scheduled onsite support
    5. Unrestricted Hardware Support
    6. Shceduled Network maintenance
    7. Ongoing IT Consultancy

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    Instant business critical IT support.

    We’ll provide instant technical support in the event of a business critical IT emergency. If we cannot provide a solution remotely, then we will dispatch a field support engineer to your site across Johannesburg.

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    You’ll have your very own dedicated Account Manager.

    Your dedicated Account Manager will ensure that you get the most from your ongoing IT investment and that you receive a consistently high standard of customer care.

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    Support for all technologies used in the workplace.

    Our approach to IT Support is a fully managed service including, but not limited to, support for the following technologies:

    Relax as we make the smooth transition from your old IT company.

    We take the stress out of changing your IT supplier by fully managing the entire service transition process, leaving you to focus on other important business activities.

    Contact Us today to find out how we can assist you.

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