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    Ad-Hoc IT Support

    Our cost-effective Ad-Hoc IT support (Pay as you go) service is perfect for organisations that require professional IT support, but are working within budgetary constraints.

    This is a very simple way of getting support, without the contractual obligations.

    With our Callout and Labour rates being one of the lowest in the industry, we wont break the bank.

    We will be able to assist you with the below:

    Telephonic or Remote IT Support

    • Our friendly professional service desk team provides immediate telephone and remote assistance for all IT related issues, from troubleshooting hardware problems to issues with 3rd party applications.

    Onsite Support

    • Our team of Microsoft Field Support Technicians provide fast & effective reactive support when a problem cannot be resolved remotely, or in the instance when emergency onsite IT assistance is required.  Additional call out rates apply for all onsite IT support.

    Access to a full range of Cloud Services

    • Both ad hoc and fully managed clients have access to our portfolio of public, private and hybrid cloud-based services, including Office 365, hosted virtual desktops, Microsoft Azure, online data backup and security solutions. Additional costs apply.

    Don’t rule out our Managed Service just yet.

    Many existing clients have switched from our ad hoc IT support service to a Fully Managed IT solution because it has proven to be more cost-effective. Permanent IT support is not as expensive as you may think.

    Our Rates are:

    Callout Charges - R350.00 excl VAT

    Labour - R450.00 per hour / excl VAT

    Please note that a Callout does not include an hour of Labour. This is during our office hours. Any overtime is billed separately.


    Click on the below to find out how you can contact us: